Shipping and Delivery

Delivery areas:-

• We provide shipping and delivery services to all cities within the Kingdom of Saudi Arabia.
• International delivery is available to several countries, and the duration varies depending on the destination. International shipments take from 3 to 15 business days.

Preparation and delivery time: -

• Orders are processed on the same day of ordering or the next business day at the latest.
• Delivery time varies depending on the customer's location:
• Within major cities: 1 to 5 working days.
• Other cities in the Kingdom: from 1 to 7 working days.
• International shipping: 3 to 15 working days depending on the country and customs policy.

Shipping cost:-

• Starting from 10 Saudi Riyals within the Kingdom.
• International shipping costs are calculated based on order weight and destination.
• Free shipping may be available on orders over a certain amount, depending on promotions advertised on the site.

Track orders:-

• Once your order has been shipped, you will receive tracking details and a link to the shipping company in the Orders section of your account to enable you to follow the status of your order until it arrives to you.

Receiving orders: -

• Please check the condition of the products upon receipt and inform us immediately if there is any damage or error in the order.
• If there is an error in the order or damage to the products, you must contact us within 24 hours of receiving the order to make the necessary arrangements.

Possible delay:-

• In some cases, shipping delays may occur due to circumstances beyond our control, such as weather conditions, customs delays, or shipping company circumstances.
• We will make sure to keep you informed of any updates regarding your order in case of any delays.

Support and inquiries: -

If you have any questions regarding shipping, please contact us via:

• Phone: 0551466602
• Email: [email protected]